Granite City Auto Repair

I can’t thank Josh enough for coming out in a cold rainy night to put air in my tires (very close to closing time) until I could come back to get my tire fixed... sometimes I think my tires are magnets to nails. When I made it back, there was Josh...he fixed my tire and changed my headlamp bulb that went out on my way home from work. I won’t go anywhere else for tires. Always get friendly professional service at O’Briens. Thank you again Josh!!

Don’t think I have ever been treated so well by an auto service business. I went in for a simple oil change that was long past due. They not only changed my oil, but aired up my tires, topped off my fluids, and vacuumed my floor. I already knew that my car was needs brakes but the mechanic politely informed me which ones actually needed replaced without me saying a word and giving me a quote for the service. Normally, it irritates me when auto services do this because I feel like they are trying to push sales onto me, but this case was different as I already knew they needed work. But mostly, I appreciated that the worker talked to me just like any other customer. I have been talked down to so I am always hesitant when getting work done. All in all, it was the little things that made this experience. After having a rough day, I left almost in tears because of the great service I received here. I won’t go anywhere else.

Had a nail in my tire, waited over 2 hours at a large chain store just for them to tell me it was in an area of the tire that apparently couldn’t be plugged/patched. Took it to O’Brien the next day instead expecting to buy a new tire, ended up being in a completely repairable part of the tire and they had it fixed about 30mins after I got there. It’s been about a month now and the plug has held perfectly. Service was fast, cheap, and they were extremely friendly and helpful. Couldn’t have had a better experience and would absolutely recommend them

Best place around for honest and reliable work. My "go to" place for tire repair. Never a wait and they do things the old fashioned way. That is to say, they do things the "right" way. Their way of doing business hasn't changed in the 50 years that I have known them.

Service was 5 Star!!! Would highly recommend coming here. Best tire shop in town hands down. Mark was very thorough and staff was friendly! Thank you O'Brien's for making things easy on me and going the extra mile. Job well done!!!!

I have been a Supervisor for over 30 years in customer service. So I know fair prices and great service. It feels more like family than just guys at the mechanic shop. They listen to my concerns when I take my car in and offer recommendations without being pushy. Every business should look at this Business model to learn how to stay in business and how to treat clients. I am so blessed to have been lead to such a great establishment. Anytime I have a problem, they are the first on my list to contact. The repairs they have done not only saved my car but my life. One time came to them, they found not one but 2 tires with nails. I have taken my cars here for years and there is no replacement in my book. Also almost 10,000 miles later, I am still driving on the same tires they fixed. They are Amazing!!!

They were great! We hit something on the interstate that shredded our front tire. We limped into a gas station and they called O'Brien Tire to come help us. Steve was very friendly and helpful. He had the tire changed and ready to go quickly. We purchased a new tire from their store and they were very reasonably priced. They quickly changed out our spare for the new one and we were back on the road in no time. Great customer service and friendly employees!

Took my car in because it was using oil and the check engine light was on. Paid nearly $200 to clean the valve cover and for an oil change. Couldn't find the issue regarding the oil usage or check engine light. Left the lot, the check engine light stayed on, and the car stalled. Took it back - after five days, they couldn't find an issue. Said it was fine. Pulled the car out of the lot and it stalled again. Took it to Scott's auto service across the street. Found out it had a bad alternator, leaking valve cover, broken muffler, and broken power steering pump. Terrible at assessing the issues, after almost a week - I would not recommend this shop to anyone!

Don’t think I have ever been treated so well by an auto service business. I went in for a simple oil change that was long past due. They not only changed my oil, but aired up my tires, topped off my fluids, and vacuumed my floor. I already knew that my car was needs brakes but the mechanic politely informed me which ones actually needed replaced without me saying a word and giving me a quote for the service. Normally, it irritates me when auto services do this because I feel like they are trying to push sales onto me, but this case was different as I already knew they needed work. But mostly, I appreciated that the worker talked to me just like any other customer. I have been talked down to so I am always hesitant when getting work done. All in all, it was the little things that made this experience. After having a rough day, I left almost in tears because of the great service I received here. I won’t go anywhere else.

I have had incredible service here. I trust them and will only take my van to O'Brien's. I recently was told I needed four tires at approximately $2,000! Got great deal here for about $600! Very happy!!