They were out to just pick my pocket...
Ms. Wyatt, please know we are always 100% transparent with customers as to the repairs recommended and stand behind our work with a nationwide 3 year warranty. We would greatly appreciate if you would please return with the vehicle at your convenience so we can rack it and show you the items recommended. Oftentimes, showing customers the repairs is helpful. It is very important to us that you can have that comfort. Or, you can call me, Scott Buenger, the owner, 618-876-7616. We are a small business and it troubles us when a customer is unhappy. We would sincerely appreciate the opportunity to earn your trust and provide you with the excellent service we are known for. We have been in business for 118 years and could not have done so if we did what your review says. We look forward to resolving your concerns if you will let us.
- O'Brien Tire & Auto Care