Granite City Auto Repair

Thank you so very much Tammy for the kind words and 5 STARS! Our customer’s satisfaction is our first priority. Thank you for supporting our small business.

Thank you so much Cheryl for the kind words and 5 STARS! Our customers are our first priority for all of our team members. We really appreciate your supporting our tire and auto repair store. For over 92 years, and as the oldest auto repair on Route 66 (perhaps even in all of the USA) we our firmly committed to making our customers' experience the best in the industry.

Thank you so much Barbara for the kind words and 5 STARS! We appreciate your continued business and support of our family business. Stop on by and we will take care of that vacuum and window washer fluid at your convenience :)

Mr. White, we did not work on your vehicle because it would have been a waste of your money, not a waste of your time. As tire experts, we have a professional and legal responsibility to tell a customer if their tires are not serviceable. Your tires were legally worn out by NHTSB standards and we will not take a customer's money under those circumstances. We regret that you feel we should have rotated your tires even if they were not serviceable, but that is not the best customer service in our opinion. For 92 years, we have provided this community with the most expert tire care you will find anywhere else. Our combined tire expertise of our employees is over 100 years. We stand behind our work, our honesty, our integrity, and our customer service. If you found another tire shop that rotated your tires, then they just took your money, maybe because that's how they keep their doors open or maybe because they do not know when tires are no longer serviceable like we do. Either way, when customers come to O'Brien Tire & Auto Care, they can expect to be treated like family... and told when they need new tires instead of us being an opportunist and taking their money. You may reach me at 618-876-7616 if you would like to discuss this further. Ian Buenger, 3rd generation owner.

Mr. White, we did not work on your vehicle because it would have been a waste of your money, not a waste of your time. As tire experts, we have a professional and legal responsibility to tell a customer if their tires are not serviceable. Your tires were legally worn out by NHTSB standards and we will not take a customer's money under those circumstances. We regret that you feel we should have rotated your tires even if they were not serviceable, but that is not the best customer service in our opinion. For 92 years, we have provided this community with the most expert tire care you will find anywhere else. Our combined tire expertise of our employees is over 100 years. We stand behind our work, our honesty, our integrity, and our customer service. If you found another tire shop that rotated your tires, then they just took your money, maybe because that's how they keep their doors open or maybe because they do not know when tires are no longer serviceable like we do. Either way, when customers come to O'Brien Tire & Auto Care, they can expect to be treated like family... and told when they need new tires instead of us being an opportunist and taking their money. You may reach me at 618-876-7616 if you would like to discuss this further. Ian Buenger, 3rd generation owner.

Thank you so much Barbara for the kind words and 5 STARS! We appreciate your continued business and support of our family business. Stop on by and we will take care of that vacuum and window washer fluid at your convenience :)

Thank you so very much Tammy for the kind words and 5 STARS! Our customer’s satisfaction is our first priority. Thank you for supporting our small business.

Thanks so much Brian for the 5 STARS! We are always happy when our customers are happy.

Thank you so much Cheryl for the kind words and 5 STARS! Our customers are our first priority for all of our team members. We really appreciate your supporting our tire and auto repair store. For over 92 years, and as the oldest auto repair on Route 66 (perhaps even in all of the USA) we our firmly committed to making our customers' experience the best in the industry.

Thanks so much for the kind words, Don. Always great to see your smiling face!