Called in and made an appointment that was a week out. Which wasn't a big deal but then a week later and an hour and a half before my appointment I get a call telling me they would have to reschedule... for another week out. Totally unprofessional. They do not care about your service unless you buy from them. I bought my own oil and filter as well as tires and just wanted them to change the oil and mount tires... a job that would have taken well less than an hour and it is not important to them. Services: Oil change, Tires
Josh, we had to reschedule the appointment because the tech was in the hospital. The owner called to reschedule the appointment for the next day NOT the next week. We do not install a customer’s own filter and own oil just like you don’t take your own hamburger to McDonalds to cook. Good luck with your future endeavors to find a trusted mechanic that will install your own parts when he’s in the hospital.
- O'Brien Tire & Auto Care